Frequently Asked Questions
Everything you need to know about shopping with Lyle & Scott.
How long does standard delivery take?
Standard delivery typically takes 3-5 working days. Once your order has been dispatched, you will receive a tracking link via email to monitor your package's progress.
What is your return policy?
We offer a 28-day return policy from the date of receipt. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the best fit.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna.
Are your products authentic?
Yes, when you shop directly through our official website, you are guaranteed to receive 100% authentic Lyle & Scott heritage products featuring our signature Golden Eagle.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timelines vary by country and will be calculated at checkout.