Returns & Exchanges
At Lyle & Scott, we want you to be fully satisfied with your purchase. If your order isn't quite right, you can return any unworn items in their original condition within 28 days of delivery for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed to prevent damage during transit.
Attach the Label
Download and print your prepaid return shipping label from the portal, or use the provided QR code at a designated drop-off location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing